Privacy Policy

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Last Updated: 09/10/2025

At NexaShield, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://nexashield.co.uk or interact with our services.

We are committed to safeguarding your data and ensuring transparency in how it’s handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

NexaShield is a UK-based IT services provider offering managed IT support, cybersecurity solutions, Microsoft 365 consulting, and VoIP systems.

For the purposes of data protection law, NexaShield is the Data Controller of the personal data collected through this website.

We collect and process personal information to provide and improve our services. This may include:

• Information you provide directly:
  Such as your name, company name, email address, phone number, and message when you submit a contact form or communicate with us.
   
• Technical and usage information:
  Including your IP address, browser type, and pages visited, collected automatically through Google Analytics and cookies.
   
• Cookies:
  Small files stored on your device that help us analyse website performance and enhance your experience.
   

We do not collect payment details or sensitive personal data through our website.

We use your information to:

• Respond to your enquiries and provide requested services.
   
• Improve our website, services, and customer experience.
   
• Analyse website performance and visitor behaviour.
   
• Communicate updates, offers, or news (if you’ve opted in).
   
• Maintain the security and integrity of our systems.
   

We will only use your personal data for the purposes for which it was collected unless we reasonably consider that we need to use it for another compatible reason.

We process personal data under one or more of the following legal bases:

• Consent – where you’ve given clear permission (e.g., submitting a contact form).
   
• Legitimate Interests – where processing is necessary for running and improving our business.
   
• Legal Obligation – where we are required by law to process your data.
   

We may share limited data with trusted third parties who support our operations, including:

• Google Analytics – to understand website traffic and performance.
   
• Microsoft – where services involve Microsoft 365 products.
   

These providers are contractually bound to handle your data securely and in accordance with UK data protection law.
We will never sell or rent your personal data to third parties.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal, accounting, or reporting obligations.

When data is no longer required, it will be securely deleted or anonymised.

Our website uses cookies to improve functionality and analyse traffic.
You can manage or disable cookies through your browser settings at any time.

Under the UK GDPR, you have the right to:

• Request access to the personal data we hold about you.
   
• Request correction or deletion of your data.
   
• Withdraw consent at any time.
   
• Object to certain types of processing.
   
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated (www.ico.org.uk).
   

We take data security seriously and implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: privacy@nexashield.co.uk
🌐 Website: https://nexashield.co.uk
📍 Location: United Kingdom

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.